Blended Contact Center

We are a one-stop-shop for voice solutions. We offer the complete hardware and software for auto dialing, automatic recording and CRM. Our solutions work with the widely-used operating systems, most notably Windows and Linux. These solutions are designed to be scalable, and we have certified professionals who ensure OS inter-operability and scalability of our solutions which drive your PBX and Voice Mail System. Our major offering is InstaWire, an extensive layer which works on top GNU software integrated, enhanced and simplified for the needs of our customers.

We are specialized in providing high performance solutions for office communications, such as IPBXs, Voice Mail Systems, and others. Whereas we also design complex IVR with real time database access, multi-level interations and multi-lingual platform with scale based routing, easy call flow and visual IVR capability.

We also provide Call Center Solutions which are Easy to Deploy, Hosted and come along with 24×7 technical Support. Customization of the solution is available as per the business needs.

  • ACD with Computer Telephony Integration
  • Optimized CTI for 3rd party software integration
  • Predictive Dialing
  • IVR
  • VTiger CRM customization
  • Integrated web-based phone included, requires no agent setup
  • Call Recording
  • Call Blasting
  • Multiplatform: Windows, Apple, Linux softphone support
  • Smart agent monitering
  • Intuitive agent screens
  • Intelligent call routing

Perimeter Security

We deal in state-of-art covert perimeter security solutions. The solution alerts with precise location, whenever any intruder tries to intrude. Any walking, running, crawling intruder can be detected with high precision. The solution follows ground contours and handles tight turns with ease.
  • Simple to configure and flexible to implement
  • Animal/Reptile/Bird detection
  • Single Platform Networking Capabilities
  • Intrusion Location to 3 m (10 ft)
  • Advanced Digital Signal Processing
  • Terrain Following Capability
  • Site-adaptive Sensitivity Levelin
  • Software-controlled Zoning
  • Uniform Detection Along Coverage Area
  • Four System Control Options Plus Available SDK

ERP for SME’s

Enterprise resource planning is a business management software having various customizable modules to cater or automate all the business sub-domains. Big business houses can afford the ERP development and maintenance, for SME’s we provide affordable end-to-end ERP solutions helping them grow to the next level.

  • Distribution process management
  • Supply chain management
  • Human Resource management
  • Accounts and Payroll Management
  • Finance management
  • Inventory management
  • Marketing

Are you looking for Improved Performance, Lower Cost, Long Term ROI, E-Commerce integration?

 

Get Customized ERP Solutions; a comprehensive, powerful toolto streamline processes and information across the entire organization. It includes modules for managing all key business areas, including finance and accounting, human capital, procurement and logistics, and service and administration. ERP is a key solution to support your business. It provides complete and accurate information to the right people while streamlining and automating business processes. At its core, ERP helps employees do their jobs more efficiently by breaking down barriers between business units.

  • Lower IT Costs/Decreased costs
  • Increased efficiency
  • Improved Reporting and Planning/Business analytics/Better-informed decisions
  • Data Security
  • Paperless operations
  • Promotes strongly coupled organization/Better supply chain
  • No Installation or Licensing
  • Easier Customization
  • Support
  • Low Cost
  • Easy to use